HOW TO PLACE AN ORDER

We created steps to make it easier for you to get your perfect dress after you have settled on your choice.

before purchase:

1.

BROWSE THROUGH WEBSITE

Discover unique, custom-made styles at Nycitybride.com. Shop our ready-to-ship & made-to-order dresses for the perfect look! You can order fabric swatches to see and feel the quality of the fabric.

2.

CHOOSE THE RIGHT SIZE

Each designer has its own unique sizing! Make sure you take accurate measurements before purchasing using our size chart - custom sizing is also available at an additional price.

3.

CUSTOMIZE YOUR DRESS

Contact us to get the basic consultation/advice about your dress of choice and customization options, check the fabrics available for the dress.

4.

Video Consultation

Schedule a video consultation with our expert stylist and go over the details.

5.

PLACE YOUR ORDER ON OUR WEBSITE

Select a payment option, fill out the contact information and add the order to the cart We offer payment plan and 60% deposit option. If you choose a deposit option the remaining balance is due when the dress is ready to ship.

after your purchase:

1.

PERSONAL BRIDAL ASSISTANT

We'll reach out to you to verify measurements, delivery information, and to give you more details about custom options!

2.

PRODUCTION/PROCESSING

Take some time to craft the perfect dress for you! Processing of ready-to-ship items just take 3-5 business days so you won't have to wait long to receive it, while made-to-order items can take up to 9-15 weeks plus shipping.

3.

PACKAGING

After a thorough check your dress will be carefully packaged in a beautiful NY City Bride box and be sent to your address!

4.

DELIVERY

You will receive an email with tracking information when the dress is on the way. Shipping takes 10-15 days, depending on your location. Tracking number is updated when the package arrives in the US. Ready to ship items arrive within 3-4 business days.